Dear Sir/Madam,

CHUWI team will be out of office for the Spring Festival during 9th-30th, Jan, 2023. With limited access to email and chat, we cannot check or reply your message in time. We will be back on 31st, Jan.

1) Email reply will be suspended during 8th-26th.During this time, order can not be canceled or changed.Product return and order refund will be postponed to 26th.

2) Shipping will be suspended during 15th-30th.Please be assured that you can still place your order. Whichever warehouse you choose will be shipped as soon as possible in order from 31st.

3) More detail about payment，delivery，tariff，warranty and aftersale service，please learn more at here.
https://store.chuwi.com/pages/help-center-shipping

Thank you and have a nice day!

Best regards,

CHUWI Customer Service Center